I am concerned about the mental health/wellbeing of someone I know
We’re here to offer support, letting us know concerns is perfectly normal
THINK
- Are they in immediate danger? If they are in immediate danger or seriously injured, you can either contact the LSHTM security team on 0207 927 2555 if you are on site or the emergency services on 999 if you are offsite.
TALK
- Listen – Just taking the time to listen actively to someone allowing them space and time to talk through their concerns. These six active listening tips might help you support them
- Mental Health First aiders. First aiders are not trained professionals but they are trained to spot warning signs, to actively listen, reassure and help you respond to a crisis. They can also signpost you to LSHTM’s procedures, how to make a complaint and what support is available, in confidence.
REPORT
- Report and Support. Students and staff can report any mental health/wellbeing concerns they have for themselves or others using the report and support system. You can choose to do this anonymously or you can report with contact details. If you choose to report with contact details, a member of staff will contact you to talk through options and support available to you.
GET SUPPORT
LSHTM Support for Students
- Student Support Services. The team offer confidential and non-judgemental space for students to discuss any issues that may be affecting their ability to study including adjustment to study/and or LSHTM accommodation; special exam arrangements and signposting or direct referrals to further support. SSS can refer students directly to Rape Crisis and Survivors UK for therapeutic support. In addition, they can provide short term counselling, CBT, psychiatric support and group therapy to deal with a range of personal, emotional and psychological concerns. To book an appointment with either team click here
- Student Representatives of Council (SRC) Executive. The SRC Executive provide a key link between students and the governing body of LSHTM. They are available to speak to you if you are having any issues. Please contact them on srcexec@lshtm.ac.uk
- Your tutor. If you are a student you can talk to your tutor.
- Mental Health First Aiders – An MHFA can provide immediate mental health support.
LSHTM Support for Staff
- Only connect staff counselling service. A trained counsellor can meet with you to discuss any issue and all issues will be treated confidentially.
- HR Business Partner. If you are a member of staff or manager your HR business partner will be able to identify the support that’s available to you.
- Trade Unions. There are there trade unions that represent staff at LSHTM which are Unison, Unite and UCU.
- Mental Health First Aiders – An MHFA can provide immediate mental health support.
Other sources of support
- Ask your GP/Doctor for a double appointment. This will give you more time to talk to your doctor
- NHS 111. You can use 111 if you need urgent medical help or advice but it is not life threatening
- Samaritans. 116 123
- A&E. If you are worried about your own safety or that of someone else, you can go to A&E and request a mental health assessment.